*All power tools can only be assessed after you have done respective induction classes
Please note: by joining Makerbay as a member, you confirmed having read, understood and agree with:
Tsuen Wan Site
Kitch on 3/F
Hot bench on 3/F
Textile station on 3/F
MakerBay Central (PMQ Unit H508)
FREQUENTLY ASKED QUESTIONS
WHAT MEMBERSHIP PLANS DO YOU OFFER?
A shared workspace in a common area. When you purchase a Hot Bench, there is no need to reserve a particular workspace in advance each day; you can come and go as needed and use any available desk.
This plan includes access to our co-working area and workshop in opening hours, as well as discounted rate for reserving workspaces and conference rooms as well as rooftop and exhibition event space.
An assigned desk space in a large open area. This dedicated space comes with a lockable filing cabinet for your personal belongings. Desktops may be set up and left overnight.
This plan includes 24/7 keycard access to our co-working space and workshop, as well as reserving workspaces, conference rooms, rooftop and exhibition event space at a discounted rate.
A fully enclosed, lockable office space. This plan includes 24/7 keycard access to our co-working space and workshop, as well as reserving workspaces, conference rooms, rooftop and exhibition event space at a discounted rate.
DO ALL MONTHLY PASS BEGIN ON THE 1ST OF THE MONTH?
Hot Bench monthly pass and Fixed Bench monthly pass begin the day you sign up and are billed monthly. Studio membership plans begin on the 1st of the month. Our one-calendar month move-out policy requires move out on the last day of the month for Studio, allowing new members to move in on the 1st of the month. If this day lands on a weekend, arrangements will be made accordingly.
ARE YOUR MEMBERSHIPS REALLY MONTH-TO-MONTH?
Yes! Our flexible month-to-month commitment provides you with the stability of an office along with the flexibility you need to grow your business. MakerBay also offers longer term commitments; call us at +852 9610 8167 or email us at email@example.com for more information.
WHAT IF I'M LOOKING FOR A STUDIO OR FIXED BENCH MORE THAN 30 DAYS IN THE FUTURE?
If you’re looking to schedule a start date on a longer timeline, please speak with MakerBay Staff at your desired location. We’re happy to discuss potential options with you.
WHAT ARE YOUR OPENING HOURS?
MakerBay staff are generally onsite at Tsuen Wan site between 10 AM – 7 PM Monday through Friday. We are also at Central site between 2 PM – 8 PM Wednesday through Sunday.
For members with Fixed Bench, or Studios, Tsuen Wan site is accessible by key card 24/7.
CAN I STOP IN OR SHOULD I MAKE AN APPOINTMENT FOR A TOUR?
Tours must be scheduled in advance. This ensures our availability and helps our team focus on helping you choose the best working space and membership plan. Give us a call at +852 9610 8167 or email us at firstname.lastname@example.org to schedule a tour!
WHAT IS THE AVERAGE SQUARE FOOTAGE OF A STUDIO?
The square footage of studios at Tsuen Wan is at least 110 ft2. Each studio provides more than enough room for a team to work comfortably. Schedule a tour to check it out for yourself!
CAN I ADD MAIL AND PACKAGE HANDLING?
Both Hot Bench 7 Day Pass and Monthly Pass do offer for mail and package handling. If you would like to add mail and package handling, please reach out to MakerBay Team.
Mail and package handling is included for Fixed Bench and Studio membership plans.
CAN I REGISTER GUESTS FOR MY WORKSPACE?
At this time, we do not offer the option for Hot Bench or Fixed Bench membership plans to have guests in our common area workspaces. If you would like to have a guest work with you for the day, you are welcome to reserve a meeting room.
CAN GUESTS VISIT ME IN MY STUDIO?
Yes. Just make sure you register them either on the guest list or notify MakerBay Team.
I'M READY TO SIGN UP! WHAT ARE MY PAYMENT OPTIONS?
Studio and Fixed Bench may be paid by credit card, bank transfer, cheque or cash. For Hot Bench Memberships you can pay by credit card or cash.
WHEN DO I HAVE TO LET MAKERBAY KNOW I'M MOVING OUT?
Members with Fixed Bench or Studio are required to give one-calendar month notice to move out or transfer offices. Move out notice must be submitted in writing by the last business day of the month prior to vacating. Example: If a member wants to move out on August 31st, they must give notice to MakerBay on July 31st.